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Having a problem with downloadable books or media?

Please tell us:

  • Title of item(s)
  • Your Library card number
  • What happened and any error messages
  • Computer operating system and version - for example: Mac OS X, Windows 7, etc.
  • What you are using – for example iPhone, Creative Zen, Nook, etc.
  • Have you downloaded books or media from the Library before?

Thank you!

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