The Seattle Public Library

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October 9, 2015

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Libraries for All : Improve computer and online services

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Improve computer and online services

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Technology = Opportunity


We promised to improve computer and online services.


2014 Accomplishments:


  • Upgraded Wi-Fi infrastructure systemwide to provide faster and more reliable Internet service 
  • Added digital media software such as Photoshop and InDesign to all Internet computers for the public
  • Offered more than 2,500 hours of one-on-one Tech Help after systemwide program expansion. Patrons can learn how to use an e-reader, download e-books, get a free email address, and more
  • Piloted tablets for families in children's area at Central Library
  • Installed interactive Visitor Center at Central Library

2014 Spending: $1.4 million

Libraries for All : Investing in Experiences
100% enhanced: Digital media for 804 computers for the public. "Oh wow. What an incredible experience!!! Every step of the way, my online experience was perfect." -Library patron via "Ask a Librarian"